What we measure. What we show. What we keep quiet.
We don't publish client names until we have three paying with explicit permission. We don't fabricate metrics. And when a number isn't confirmed, we say so. This is what we measure in production.
Real concierge captures.
Three archetypes, three ways to use it.
Provisional editorial testimonials. Will be replaced with copy signed by real archetypes after the first quarter.
We used to answer a Russian buyer in thirty minutes when it landed during business hours; now the concierge replies in thirty seconds at two in the morning and the human agent only steps in when the lead is worth it. The difference isn't productivity, it's premium experience. The buyer feels the agency is awake when they need it.
+38% qualified leads / month
Boutique agency · Marbella
CEO · premium agency Costa del Sol
We manage twenty properties for five families. Each family wants real-time transparency on what's happening with their wealth. The LuxeAI dashboard lets us show them exactly what's happening with their Moraleja property without the human agent having to send a weekly email. The operational load drops 70% without losing closeness.
70% reduction in operational emails
Family office · Madrid premium
Commercial director · wealth management
Three offices in Marbella, Estepona and Mijas. Four languages in constant use. Each office used to respond with its own criteria; now there's a single coherent multilingual source of truth. That's what we were missing; I understood in the first demo that LuxeAI isn't a chatbot, it's operations.
Single source of truth across offices
Premium agency · Costa del Sol
COO · multi-office operations
Provisional pilot figures.
- Qualified leads / month
- +38%
- Average speed-to-lead
- <5 min
- Operational emails avoided
- 70%
- Languages in use
- 4
- Concierge availability
- 24 / 7
- Time to proposal
- <48 h
Provisional, vs human-only qualification
Median 24 / 7
Family office archetype
ES · EN · RU · DE
No drop-off due to human downtime
After initial call
Figures pending Q1 close with real tenant. Provisional until signed.